Our Clients
One of the things we’d like to think sets us apart is that we set out to make every client a reference site. The ultimate reference is when a client asks us back for a further assignment or changes to a new role and asks us to help again. We have had repeat or further business at every client in some form. Furthermore our past clients have not only provided references to others but many have hosted tours and site visits to demonstrate some of our achievements. Some of them have agreed to be quoted here.
Testimonials
“Graham delivered what he promised plus some. It was done with a quality outcome within budget and on time. They made a real point of sharing their knowledge and IP and act as mentors to my Leadership Team. I highly recommend them for support and transformation in Contact Centres.”
BUPA International - Head of Contact Centres
“The directors helped us take our telephony service and colleague morale to the next level. The project delivered everything we expected and more. My team loved learning from the director's experience, proving time and again that looking at things through a fresh set of eyes can make a world difference. I will be looking to use their services again soon.”
Bankwest - Head of Operations
“They really differentiated themselves from the many consultants I have worked with in the past. Clearly experts in their field they really listened to our needs and were able to deliver the result we required. Quite frankly we could not have achieved so much within such a shorttime frame without their assistance.”
AMP - Head of Customer Service
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Large international programme of CEX improvement
